Privacy policy for Electronic Communications

Purpose

This Privacy Policy describes how Samuel E. Gittings, DDS, (“we,” “our,” or “the practice”) may use text messaging, email, and other electronic communication methods to contact patients for appointment reminders, confirmations, and relevant patient information while maintaining compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Use of Text and Email Communications

  • Appointment Reminders & Confirmations

    • We may send text messages or emails to remind you of upcoming appointments, confirm scheduled visits, or notify you of scheduling changes.

  • Treatment & Care Information

    • We may send limited health-related messages, such as follow-up care instructions or treatment plan reminders, when you have provided consent to receive such communications.

  • Administrative Updates

    • We may notify you of office closures, policy updates, or other general information related to our services.

Patient Consent

  • By providing your mobile number and/or email address, you consent to receive communications from us through those methods.

  • You may opt out of receiving text or email communications at any time by following the instructions in the message or by contacting our office directly.

Privacy & Security

  • We make reasonable efforts to ensure the privacy and security of all text and email communications.

  • Please note that standard text messaging and email services may not be encrypted, and there is some risk that unauthorized persons could intercept or access these communications.

  • We will never include highly sensitive personal health information (such as diagnoses, lab results, or detailed medical records) in text or email messages.

Your Rights

  • You have the right to request that we communicate with you through alternative means (for example, only by phone or mail).

  • You may revoke your consent to receive electronic communications at any time by notifying our office in writing.

Compliance with HIPAA

  • We comply with HIPAA requirements and safeguard your protected health information (PHI) in all forms of communication.

  • Any PHI shared electronically will be limited to the minimum necessary to achieve the intended purpose.

Contact Us

If you have any questions about this Privacy Policy or wish to change your communication preferences, please contact us at:

Samuel E. Gittings, DDS
3435 Valle Verde Drive, Suite A
707-253-2770
seg3dds@gmail.com